Job Summary
The Chief Operating Officer (COO) is responsible for the day-to-day operational management of the Housing Authority, ensuring efficient and effective service delivery to the community. This role involves strategic planning, oversight of various departments, and collaboration with the CEO to implement the organization's mission and goals.
Key Responsibilities
Operational Management
- Oversee daily operations of the Housing Authority, including oversight of 3rd party property management and Housing Choice Voucher administration.
- Ensure compliance with federal, state, and local regulations.
- Develop and implement policies and procedures to improve operational efficiency and service quality.
Strategic Planning
- Collaborate with the CEO to develop and execute the organization's strategic plan.
- Identify and evaluate opportunities for operational improvements and innovation.
- Monitor industry trends and regulatory changes to ensure the organization remains compliant and competitive.
Leadership and Supervision
- Provide leadership and direction to department heads and staff, fostering a culture of accountability and continuous improvement.
- Conduct performance evaluations, provide feedback, and support professional development for team members.
- Promote a positive and inclusive work environment.
Financial Management
- Assist in the development and management of the organization's budget.
- Review 3rd party management financial reports and property performance reports.
- Review HCV 2 Year Tool and various other HCV reports to ensure that HATC remains on target with its leasing plans and budgets.
- Ensure efficient use of resources and adherence to financial policies.
Stakeholder Engagement
- Represent the Housing Authority in meetings with government officials, community groups, and other stakeholders.
- Build and maintain strong relationships with partners, residents, and the community.
- Communicate effectively with the Board of Commissioners and provide regular updates on operational performance.
Qualifications
Education and Experience
- Bachelor’s degree in public administration, Business Administration, or a related field; Master's degree preferred.
- Minimum of 10 years of experience in public housing, property management, or a related field, with at least 5 years in a senior management role.
Skills and Abilities
- Strong leadership and management skills with a track record of successful team development.
- Excellent strategic planning and organizational skills.
- Strong financial acumen and experience managing budgets.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with diverse stakeholders and build consensus.
Knowledge
- In-depth knowledge of federal, state, and local housing regulations.
- Familiarity with best practices in property management and resident services.
- Understanding of the unique challenges and opportunities in public housing.
The Organization and the Community
Created in 1975 by Resolution of the Travis County, Texas Commissioner’s Court and governed under the guise of Chapter 392 of the Texas Local Government Code, the Housing Authority of Travis County (HATC) provides safe, decent, and sanitary housing for low-income families in Travis County.
At the Housing Authority of Travis County (HATC), the primary goal is to provide safe, decent, and affordable housing for low-income families in our community. The organization achieves this by administering a range of programs and services designed to support families in their pursuit of stable housing and self-sufficiency.
With its jurisdiction being Travis County, Texas (1,023 sq miles), home to more than 1.9 million people, including the capital city of Austin, Central Texas offers a high quality of life with a plethora of amenities, cultural attractions, restaurants, institutes of higher education, live music venues, and natural features.
Current HATC Services
Affordable Housing
HATC maintains multiple affordable housing developments throughout Travis County. Specifically, this includes 5 separate developments with 154 total units (and 20 additional senior units under construction):
- 105 Project Based Rental Assistance Units (PBRA).
- 33-Unit Senior building (affordable, non-subsidized).
- 16 Duplex-style family units (affordable, non-subsidized).
- 20-Unit Senior Building (affordable, non-subsidized, currently under construction).
Rental Assistance
HATC administers nearly 700 federally funded Housing Choice Vouchers (HCV) providing rental assistance to low-income individuals and families, in addition to special purpose vouchers and program assistance for disabled and homeless individuals:
- 691 Housing Choice Vouchers (HCV).
- 72 Family Unification Program (FUP) Vouchers.
- 49 Mainstream Vouchers.
- 30 HUD-VASH Vouchers.
- 34 Emergency Housing Vouchers (EHV).
- 5 Stability Vouchers.
- $1.1M+ Continuum of Care (CoC) Grant.
Supportive Services
The HATC Foundation 501(c)3 has outsourced service provision to BiGAustin in order to provide HATC residents and program participants. BiGAustin is an Austin, Texas-based nonprofit organization which has served the Austin area community since 1992 with a mission to assist primarily low- to moderate-income individuals achieve success through entrepreneurship, training and education, and more. Services provided by BiGAustin to the HATC Foundation include but are not limited to financial literacy, digital literacy, career development, youth and senior programming, health screening and education, and scholarship programs.
Multifamily Residential Development Partnerships
Travis County Facilities Corporation (TCFC) was formed, in accordance with the Public Facility Corporation Act, Chapter 303, Texas Local Government Code on January 10, 2001, to assist the Housing Authority of Travis County “in financing, refinancing, or otherwise assisting in the acquisition, construction, rehabilitation, renovation, repair, equipping, furnishing, and placement in service of public facilities on behalf of the Authority." TCFC partners with mission-focused development entities to specifically expand affordable housing options for current and future Travis County residents.
More background regarding the HATC may be found at www.hatctx.com.
Starting Salary Range
$115,000 - $130,000
To apply, please send your resume and a cover letter to [email protected].
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. The Housing Authority of Travis County is an Equal Opportunity Employer.