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Contact us

We welcome your feedback, questions, and comments. At the Housing Authority of Travis County, we are dedicated to providing excellent customer service and assisting our community in any way we can.

To contact us, please use the form below to send us a message. We will respond to your inquiry as soon as possible. You may also find answers to some of your questions on our website, so we encourage you to explore our site before submitting a message.

If you need immediate assistance or have an emergency, please call our main office at the number below, during regular business hours. Thank you for your interest in the Housing Authority of Travis County - we look forward to hearing from you.

Address

502 East Highland Mall Boulevard, Suite 106-B, Austin, TX 78752

Phone

Tel: (512) 854-8245
Fax: (512) 854-1899

Email

help@hatctx.com

Hours

Monday

8 am – 12 pm
12 pm – 1 pm (closed, lunch)
1 pm – 4 pm

Tuesday

8 am – 12 pm
12 pm – 1 pm (closed, lunch)
1 pm – 4 pm

Wednesday

8 am – 12 pm
12 pm – 1 pm (closed, lunch)
1 pm – 4 pm

Thursday

8 am – 12 pm
12 pm – 1 pm (closed, lunch)
1 pm – 4 pm

Friday

8 am – 12 pm

Saturday

Closed

Sunday

Closed

Holidays

MLK Day

Jan 15

Presidents' Day

Feb 19

Memorial Day

May 27

Emancipation Day

Jun 19

Independence Day

Jul 4

Labor Day

Sep 2

Veterans' Day

Nov 11

Thanksgiving

Nov 28-29

Winter Break

Dec 20 - Jan 2

Send us a message

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Contact us
502 East Highland Mall Boulevard, Suite 106-B, Austin, TX 78752
(512) 854-8245
Monday – Thursday,
8 am – 12 pm
12 pm – 1 pm (closed)
1 pm – 4 pm
‍
Friday, 8 am – 12 pm
About
  • About us
  • Careers
  • Our board
  • Our staff
Applicants
  • Housing programs
  • Porting in
  • Our properties
  • Rental assistance
  • Homelessness programs
Residents
  • Pay your rent
  • Events
  • FSS Program
  • Resident Advisory Board
  • The HATC Foundation
  • All services
Landlords
  • Landlord information
  • Landlord portal
  • FAQs
  • Become a landlord
Doing Business
  • Partner with us
  • Requests for Proposals
  • Travis County Facilities Corporation
  • Travis County Development Corporation
Documents
  • Forms
  • Annual reports
  • Financial information
  • Strategic plan
  • Other documents
Other
  • Accessibility
  • Moving to Work
  • Public information request
  • Reporting fraud
  • Affordable Housing Affiliates
HATC TwitterHATC FacebookHATC InstagramHATC LinkedInHATC YouTube

We are an Equal Housing Opportunity Provider. We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class.