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Accessibility

General
We strive to ensure that our services are accessible to people with disabilities. We've invested a significant amount of resources to help ensure that this website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

‍Accessibility
We make available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. This software allows us to improve our compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

‍Enabling the Accessibility Menu
Our accessibility menu can be enabled by clicking the accessibility icon that appears on the bottom-left corner of the page. After triggering the accessibility menu, please wait a moment for it to load in its entirety.

‍Disclaimer
We constantly continue our efforts to improve the accessibility of our site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities. Despite our efforts to make all pages and content  fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

‍Here For You
If you are experiencing difficulty with any content on require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

‍Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact customer support at [email protected], or use the contact form below.

Questions?

Have an accessibility concern? Please contact us using the form below, and we'll get back to you as soon as possible.
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Contact us
502 East Highland Mall Boulevard, Suite 106-B, Austin, TX 78752
(512) 854-8245
Monday – Thursday,
8 am – 12 pm
12 pm – 1 pm (closed)
1 pm – 4 pm
‍
Friday, 8 am – 12 pm
About
  • About us
  • Careers
  • Our board
  • Our staff
Applicants
  • Housing programs
  • Porting in
  • Our properties
  • Rental assistance
  • Homelessness programs
Residents
  • Pay your rent
  • Events
  • FSS Program
  • The HATC Foundation
  • All services
Landlords
  • Landlord information
  • Landlord portal
  • FAQs
  • Become a landlord
Doing Business
  • Partner with us
  • Requests for Proposals
  • Travis County Facilities Corporation
  • Travis County Development Corporation
Documents
  • Forms
  • Annual reports
  • Financial information
  • Strategic plan
  • Other documents
Other
  • Accessibility
  • Moving to Work
  • Public information request
  • Reporting fraud
  • Affordable Housing Affiliates
HATC TwitterHATC FacebookHATC InstagramHATC LinkedInHATC YouTube

We are an Equal Housing Opportunity Provider. We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class.