Family Self-Sufficiency (FSS) Coordinator
Posted on
January 15, 2025
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Executive
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Reports to
CEO/Executive Director
Position Summary / Basic Function
Under general supervision of the CEO / Executive Director, this position will be responsible for delivering a broad range of counseling and referral services for residents of all ages and conditions with the Housing Authority’s Family Self-Sufficiency (FSS) program under the guise of the Housing Authority’s 501(c)3 affiliate – the HATC Foundation.
The FSS Coordinator will coach program participants, conduct needs assessments, provide referrals to services and trainings, and help participants stay on track to achieve their goals. Additionally, the FSS coordinator will maintain program records, build partnerships with service providers, report on program outcomes, and perform other tasks as required.
For further details, see FSS Program Online Training.
Essential Duties & Responsibilities
Performs a variety of tasks involving planning, implementing, and monitoring activities, and documenting and reporting program results. Specific duties include the following:
- Establishes and maintains contact with public and private community agencies that provide services and support to the FSS program.
- Coordinates the Authority's effort to make families self-sufficient with social, community, and other public agencies that provide assistance to the FSS program.
- Organizes agenda and participates in meetings that provide residents information on the FSS program. Works with committees and ensures that activities are performed in a timely manner.
- Recruits FSS participants.
- Conducts orientation to inform interested and selected participants about FSS program goals and objectives.
- Conducts one-on-one interviews with FSS participants, prepares contracts, prepares a needs assessment, and makes referrals.
- Assists FSS participants in preparing applications and forms for school grants, scholarships, etc.
- Counsels and advises FSS participants concerning the participant’s goals and objectives, individual action plans, and resources.
- Locates testing facilities to help FSS participants in choosing a career field and in job placement.
- Coordinates services needed by individual FSS participants, provides counseling, and monitors family progress and compliance with participation contracts.
- Works with educational/training entities to coordinate and refine FSS admission requirements and procedures for monitoring FSS participants.
- Works with the Texas Workforce Commission and other employment programs to expand employment opportunities for FSS participants and other Authority residents.
- Prepares monthly, quarterly, and annual reports on the results of the FSS program by individual participant and submits them to HUD.
- Calculates escrow accounts.
- Initiates the disbursement of final and interim escrow withdrawals.
- Compiles forms, reports, letters, etc., and establishes and maintains files on FSS participants and non-participants.
- Performs other duties as assigned.
Job Specifications
- Associate’s degree in social sciences or a related field. Minimum of three years’ experience in public housing, counseling, or social work, or a combination of education and experience.
- Comprehensive knowledge of pertinent HUD regulations on the FSS program and public housing management, and comprehensive knowledge of Authority policies and procedures.
- Considerable knowledge of social work and resources available through community agencies.
- Ability to address the public and present information in a clear, concise, and convincing manner.
- Ability to deal effectively with situations that require tact and diplomacy, yet firmness.
- Ability to establish and maintain effective and courteous working relationships with other employees, residents, community agencies, and other entities that provide services.
Supervisory Dimensions
- The employee receives instructions from the CEO / Executive Director and/or the Chief Operating Officer / Deputy Director. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee, depending on the assignment. Routine duties are initiated and completed by the employee without supervisory direction. Instructions to the employee may be general or specific in nature. Problems or situations not covered by instructions are usually referred to the supervisor for resolution. The employee's work is reviewed periodically for accuracy, completion, and compliance with policies and procedures and the attainment of objectives.
- The employee has no supervisory responsibilities.
Guidelines
- The employee follows regulations and guidelines issued by HUD on the FSS program, community services, resident services, and resident initiatives, as well as applicable Authority policies and procedures.
- Frequently, the employee acts independently in making decisions about the best course of action. For situations for which there are no guidelines, the employee may adapt existing guidelines, develop new guidelines, make a decision based on the circumstances, or seek guidance from the supervisor. When new guidelines are required, the employee develops them in consultation with the CEO/Executive Director.
Complexity
- Work performed by the employee ranges from the relatively routine to the unusual. The employee identifies work that needs to be done, prioritizes, coordinates efforts, and performs the tasks.
- Occasionally, the employee must make decisions regarding unusual or sensitive situations and must develop new solutions.
Scope and Effect
- The employee's work affects other employees and residents housed via Project-Based Rental Assistance (PBRA) and the Housing Choice Voucher Program.
- Performing work tasks effectively, efficiently, and with compassion enhances relationships between residents and the Authority and provides long-term benefits in management of Authority housing and results in self-sufficiency of participating residents.
External Contacts
- The employee's contacts are primarily with Housing Choice Voucher Program participants and tenants residing in PBRA properties and other agencies that provide assistance to the FSS program.
- The purpose of such contacts is to bring community services and tenant services to Authority residents, foster resident pride and participation, and provide various kinds of support and assistance for individual families.
Internal Contacts
Frequent contact with HATC staff.
Physical Demands
- Work is performed both indoors and outdoors and involves numerous visits to housing developments, residents' homes, and outside agencies.
- The employee may drive lightweight vehicles and may be required to push, pull and/or lift objects weighing up to and more than 25 pounds, such as boxes of canned food, tables, or a resident who must be helped into and out of a vehicle.
- The employee may be required to work unusual hours.
Work Environment
- Work is primarily in-office but may involve visits to PBRA housing developments, residents' homes, the offices of other agencies, community centers, and meeting halls.
- The employee may be exposed to weather extremes and the usual hazards associated with housing developments.
Starting Salary
$53,000 - $55,000
Interested?
If interested and qualified, please email your resume to [email protected]
HATC is an Equal Opportunity Employer. Employment with HATC, if offered, is on an at-will basis, meaning that either an employee or HATC may end the employment relationship at any time and for any reason.
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. The Housing Authority of Travis County is an Equal Opportunity Employer.
Questions?
Curious about the applications process or want to know more about the position? Don't hesitate to contact us!
